Applying for FEMA Assistance

Residents and business owners who sustained losses during the August flooding can begin applying for assistance at https://www.disasterassistance.gov/ or by calling the Federal Emergency Management Agency (FEMA) at 800-621-FEMA (3362).

When applying for assistance, make sure: 

• You upload your documents online by visiting https://www.disasterassistance.gov/ 
• Your damaged home is your primary residence. 
• You haven’t received assistance for the same losses from another source, including insurance. 
• You are able to be reached by FEMA at the contact information you provide in the application.

What information you need to provide when applying: 

• Your contact information, including email address. 
• Your address at the time of the disaster and the address where you are now staying. 
• Your social security number. 
• A general list of damage and losses. 
• Banking information, if you choose direct deposit. 
• If insured, your policy number or the agent and/or company name.

For help with your application or to apply by phone, call the FEMA Helpline: 

• 1‑800‑621‑3362 
• If you use a video relay service (VRS), captioned telephone (CTS), or other service, give FEMA your number for that service.

If you disagree with FEMA’s decision, you may appeal: 

• Online at DisasterAssistance.gov. 
• In person at a Disaster Recovery Centers, which will be announced in coming days.  
• Or by mail or fax. 

For more information on the disaster assistance process, visit https://www.disasterassistance.gov/